
First of all we would like to thank you for your continued loyalty and support, and would like to wish you a Merry Christmas and a Happy New Year.
Over the past two years our overhead costs have increased significantly - some of which include cat food, cat litter, electricity, insurances and our license! We have tried to absorb these inflated costs for as long as possible but are now in a position where we need to increase our daily rates. Our new daily rates will be effective for all new bookings and unconfirmed bookings from 1st January 2024.
1. Daily Rates
From the 1st January 2024, all of our daily rates will be increasing.
| 2024 Daily Rate |
Superior Suite - One Cat | £25 |
Superior Suite - Two Cats Sharing | £33 |
Royal Suite - One Cat | £40 |
Royal Suite - Two Cats Sharing | £40 |
Royal Suite - Three Cats Sharing | £50 |
Royal Suite - Four Cats Sharing | £60 |
Q. Why have you had to increase your rates?
All of our supplier and electricity costs have increased significantly over the past two years. As a result, we have had to increase our daily rates to cover these inflated costs which we can no longer absorb.
Q. Why are your suite prices more expensive than other catteries single guest runs?
At Meow Manor our standard Superior suites are larger than other catteries 'double sized' suites. We do not offer a single sized suite at Meow Manor.
2. Deposits
Our existing non-refundable deposit requirement of £20 per cat per week/part week will be changing to a non-refundable deposit of 25% of the total booking price.
3. Opening Hours
From 1st January 2024 we will be closed for check-in and check-outs for all UK bank holidays. Appointments are allocated on a first come first served basis. We aim to respond to enquiries within 2 working days. If you call outside of our opening hours, please leave a voicemail message and we will get back to you as soon as possible.
Monday - Friday
9:00 - 16:00
Saturday
9:00 - 12:00
Sunday
CLOSED
Bank Holidays
CLOSED
Please see our Christmas 2024/25 opening hours below.
Christmas 2024/25 Opening Hours
23rd December 2024 : 9:00 - 12:00
24th December 2024: CLOSED
25th December 2024: CLOSED
26th December 2024: CLOSED
27th December 2024: 9:00 - 16:00
28th December 2024: 9:00 - 12:00
29th December 2024: CLOSED
30th December 2024: 9:00 - 12:00
31st December 2024: CLOSED
1st January 2025: CLOSED
2nd January 2025 onwards opening time back to normal.
4. Online Portal
We have a new online portal launching! Existing clients will be able to create a user login to view booking invoices, make changes to personal information and your cats information. For existing customers you must register using the the same email address linked to your existing
account. This is the same email address we have previously sent booking emails to. The online portal will allow you to make new booking requests.
Please see help guide for the online portal below.
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